This is one of the most frustrating sides of international shipping. Cargo delay can be caused by Congestion at transhipment point, Customs hold on arrival, Recent Quarantine issues, conflicting suppliers' timetable and mostly rolling of cargo (movement of cargo to another ship). While inevitable at some point, Serengeti's team is always ready to support our customers during such times
Yes. Currently we would advice you to contact our office to get the information you want. We will be introducing real-time shipment tracking on our website accessble to all of our customers
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FCL refers to shipments for which all goods in a container are owned by one party, while LCL involves multiple shippers' goods packed together. Container or not, you are covered at Serengeti Cargo